
Insights
Explore the latest trends, insights, and innovations in technology


Building EdTech Products: A Practical Guide for Startups
EdTech is one of the fastest-growing segments in the digital product landscape. New learning platforms, marketplaces, LMSs, and internal training tools appear almost daily.

Outsourcing Done Right: Benefits, Risks, and How to Avoid Costly Mistakes
Outsourcing is no longer a tactical shortcut. For many companies, it has become a strategic operating model used to build products faster, access scarce expertise, and stay competitive in volatile markets.

The Future of FoodTech: 7 Trends Every Restaurant SaaS Should Prepare For
In 2025, the global foodservice and restaurant industry continues to rebound and expand at a robust pace. The overall market is projected to exceed¹ $4.03 trillion this year — a sharp increase from $3.48 trillion in 2024.

From “It Works” to “It Hurts”: Escaping a Costly Cloud Database Trap
Most of us know the pain of inheriting a system that “just works” - until it doesn’t. One of our clients had been building on a popular cloud provider’s ecosystem for several years, trusting it to power their internal tools and external integrations. But under the hood, a major architectural compromise was quietly racking up costs and choking scalability.

How Internal Innovation Became a New Product: The Story Behind Our AI-Powered Recruitment Automation
Some of the best products are not born in boardrooms - they emerge from real internal needs. At JUPI PLUS, we constantly refine our own processes, tooling, and workflows. One of those improvements started as a small internal experiment: using AI to automate how our team processes candidate CVs, evaluates skills, and collects relevant hiring insights. What began as an internal workflow enhancement soon turned into a commercial opportunity - and ultimately, a product purchased by one of our existing clients. This article breaks down how it happened, what we learned, and why internal innovation can often become one of the strongest drivers of business growth.

What SaaS Teams Get Wrong About User Feedback (And How to Fix It)
Collecting user feedback is easy. Acting on it effectively? That’s where many SaaS teams struggle. Across conversations with founders, product managers, and SaaS teams, one pattern appears consistently: everyone agrees feedback matters, but few know how to use it well. Most companies send surveys, run user interviews, collect NPS, and add feedback widgets. But the real difficulty begins after the feedback arrives. Some teams treat every comment as a roadmap directive. Others ignore the insights completely. Both approaches lead to slow growth, poor decisions, and frustrated users. This article breaks down the five most common feedback mistakes SaaS teams make - and how to fix them before they impact retention and product success.
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